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COVID-19

9/23/20 Update
(updated 9/23: Local Orders info, Inventory)


We are SO GRATEFUL to all our new and returning customers at this time. Thank you SO MUCH!

Shipping 
Due to overwhelming order volume, most orders are being filled within 1-2 business days after they have been placed. We hope to return to same day shipping ASAP.

UPS and USPS have both suspended their delivery date guarantee. While most packages are being delivered quickly and without issue, some packages are being delayed in the shipping system. The best thing you can do to avoid disappointment and frustration is to order early and leave room in your expectations for some delays. 

If your order is very time sensitive, please contact us at (303)763-9730 and we will do everything we can to find the best way to get it to you as fast as possible, but please be aware that during these times, there is no way for us to guarantee a shipment will absolutely get to you in time, even with expedited air shipping.

Read our full note about shipping here.

Local Orders
Our 'In Store' Lobby remains closed. We are filling curbside orders in the order we get them, and will likely not be able to quickly help walk up customers. Orders should be available within 24 hours of being placed, (often much quicker) but please wait to hear from us before coming to pick up your order.

There are 2 ways to place a curbside pick up order; place your order online and select "Curbside Pickup" at shipping. You can also place your order over the phone. Our Curbside Pickup Hours are from 10AM to 6PM. 

As of Late September, we have no plans on reopening our In-Store lobby at this point in time - it may be 2021 before we open our storefront to walk up customers once again. To everyone this affects that has had to switch to curbside ordering, thank you so much for your patience and understanding during this period.  

Inventory

We have record levels of dyes & chemicals in stock. We are getting fresh shipments of dye regularly, and all of our sizes are available and in stock. We are experiencing some supply chain interruptions, mostly with jars and other containers. There is a shortage of some of the normal jars we use to package dye, and we have had to find alternatives. Dye is sold by weight, so even though the packaging may be a little different, it is the same amount of dye as always.

New Items added recently include Pullover and Zip-Up Hoodies, Face Masks, Mini Sinew Rolls, and Hemp Twine. 

We have a new Ready To Dye blank collection called Dancing Robin coming soon. More information can be found under our "Clothing Blanks" Tab.

Cerulean Blue #52 is now sold out and we are not sure when or if it will be available once again.

Synthrapol SP Detergent has been discontinued by the manufacturer.

Worldwide manufacturing of plastics is currently overwhelmed. As the Pandemic continues, availability and price may fluctuate on things such as plastic squeeze bottles, gloves, pipettes etc. We hope to return to our previous inventory and low prices when we can.

International Orders

We continue to ship internationally via USPS. They are currently experiencing international service interuptions. To see if USPS can currently deliver to your country, please refer to this list

Canada Specifically 

We frequently ship to Canada, and usually there are no issues with speed. However, we use USPS for international shipping, and due to COVID and other happenings with the US Postal Service, there is no way to accuratly estimate when your package will arrive. Again, typically packages are moving through the system quickly, but a small number of packages destined for Canada have experienced longer than usual delays. 

Purchase Orders
We are temporarily disabling the option to place Purchase Orders thru our website. If you are a school or other Govt Institution looking to place a purchase order, please contact us via phone (303-763-9730), fax (810-454-4591) or email.

Continue to take care of yourself and those around you!

 

Colorado Wholesale Dye

Phone Number: 303-763-9730 or 1-800-697-1566